Trust and safety

How the order is determined

international shows listings and sellers in an order that mainly depends on what you search and filter. Without a search we take into account: how well something matches your search and filters, how recent it is, customer ratings, the seller's response time and whether the seller is verified.

Paid placement is always marked as 'Featured'. You can change the order yourself with the sort buttons (for example by price or date).

Terms for sellers

These terms apply to business sellers who show or sell their offer through international.

1. Access. You get access after a check of your company details. We may refuse access if your details are incorrect.

2. Content. You are responsible for your offer, prices and texts. Content that breaks the law or these terms may be restricted or removed.

3. Restriction, suspension or termination. We only do this with a reason given in advance (at least 30 days for termination), except for a legal obligation or repeated serious breaches. You can appeal.

4. Ranking. How the order is determined is explained in the ranking explanation.

5. Data. Which data you and we receive about orders and customers is in the privacy statement.

6. Complaints. We handle complaints through our complaints procedure; you can also turn to an independent mediator.

7. Changes. We announce changes to these terms at least 15 days in advance.

Complaints procedure

Not happy with international, a seller or a decision we made? Let us know.

1. Send your complaint via the contact form or to mootje0318@gmail.com, with what happened and what you want.

2. We confirm your complaint within 3 working days and give a full answer within 14 days. If it takes longer, we let you know.

3. If it concerns an order with a seller, you can open a dispute. The seller replies within 7 days; after that we mediate.

4. If we cannot resolve it together, you can turn to a certified dispute committee or the courts.

How we moderate content

We check reviews, messages and listings from others against the law and our rules. Some contributions are checked first (for example with links or certain words). Anyone can report content via the report button. Every report gets a number and a decision with a reason. You can appeal a decision within 6 months; someone will then review it again. We may temporarily block anyone who repeatedly posts manifestly illegal content or repeatedly files unfounded reports.

Point of contact

Our point of contact for authorities and users is mootje0318@gmail.com. We communicate in Dutch and English. international, Chamber of Commerce .